Job satisfaction and burnout among professionals in corporate sectors

Prashant Srivastava, Swarnlata Kumari, Manisha Kiran, Suprakash Chaudhury, Chetan Diwan

Abstract


Job satisfaction and burnout has become a persistent and pervading feature of various corporate sectors. In present scenario, workers are found to be burnt-out and exhausted very soon and the reason for being exhausted is that they are over burdened and highly competitive. The aim of the present study was to compare the level of job satisfaction and burnout in various corporate sector professionals. This cross sectional, analytical study was carried out at Lucknow. By purposive sampling technique 120 subjects were included from various corporate sectors that met the inclusion and exclusion criteria and gave consent for the study. They were evaluated on General Health Questionnaire 12, Job Satisfaction Index and Copenhagen Burnout Inventory. Analysis of assessment tool results showed there was no significant difference in the level of job satisfaction and the degree of burnout, but trend was found in the area of work burnout by multiple comparisons of all groups with Post Hoc Test by Bonferroni Method. The findings of the present study suggest that the level of job satisfaction and the degree of burnout were almost similar in various corporate sectors. However, findings suggest a trend towards higher work burnout in professionals in Multinational Corporation in comparison to the Professionals in Public Sector Corporation.

Keywords: Job satisfaction, Burnout, Public sector, Private sector, Multinational corporation.


Full Text:

PDF

References


Chaudhury S, Banerjee A. Correlates of job satisfaction in medical officers. MJAFI 2004;60:329-32.

Chaudhury S. Job satisfaction of hospital staff: An emerging challenge. Med J DY Patil Univ 2015;8:129-30.

Lease S. Annual review, 1993-1997: Work attitudes and outcomes. J Vocational Behav 1998;53(2):154-83.

Spector PE. Job satisfaction: Application, assessment, causes, and consequences. London: Sage. 1997.

Maslach C. Job burnout: New directions in research and intervention. Curr Directions Psychol Sci 2003;12:189-92.

Maslach C, Jackson S, Leiter M. Maslach Burnout Inventory Manual. 3rd ed. Palo Alto (CA): Consulting Psychologist Press. 1996.

Sorgaard KW, Ryan P, Hill R, Dawson I. Sources of stress and burnout in acute psychiatric care: Inpatient vs. community staff. Soc Psychiatry Psychiatr Epidemiol 2007;42:794-802.

Freudenberger HJ. Staff burnout. J Soc Issues 1974;30(l):159-65.

Freudenberger HJ. The staff burnout syndrome in alternative institutions. Psychother Theory Res Pract 1975;12(1):73-82.

Cooper CL, Marshall J. White-collar and professional stress. New York: John Wiley Sons. 1980.

Goldberg DP, Gater R, Sartorius N, Ustun TB, Piccinelli M, Gureje O, et al. The validity of two versions of the GHQ in the WHO study of mental illness in general health care. Psychol Med 1997;27(1):191-7.

Jackson C. The General Health Questionnaire. Occup Med 2007;57:79.

Brayfield AH, Rothe HF. An index of job satisfaction. J Appl Psychol 1951;35:307–11.

Kristensen TS, Borritz M, Villadsen E, Christensen KB. The Copenhagen Burnout Inventory: A new tool for the assessment of burnout. Work Stress 2005;19(3):192-207.

George E, Zakkariya KA. Job related stress and job satisfaction: a comparative study among bank employees. J Manag Dev 2015;34(3):316-29.

Mehta P, Mehta B. Perceived stress among employees of public sector banks and private sector banks: A comparative study. IAHRW Int J Soc Sci Rev 2015; 3(1): 1-3. http://www.myresearchjournals.com/index.php/IIJSSR/article/view/150

Bano B, Jha RK. Organizational role stress among public and private sector employees: A comparative study. Lahore J Business 2012;1:23–36.

Smith PC, Kendall LM, Hulin CL. The measurement of satisfaction in work and retirement. Chicago: Rand McNally. 1969.

Schneider SD, Vaught RCC. A comparison of job satisfaction between public and private sector manager. Public Administration Q 1993;17(1):68–83.